You can submit a complaint about a product and about the services offered. You can submit a complaint by writing an email to info @orange-audio.com† You will receive a confirmation of your complaint within 7 days. Within a period of 14 days you will receive a substantive response to your complaint from us.
If you disagree with the solution or do we not come out together? Are you not satisfied with the handling of your complaint? Then you can submit this to the Thuiswinkel Disputes Committee, PO Box 90600, 2509 LP in The Hague (www.sgc.nl). You can also submit your complaint via the European ODR platform viahttps://ec.europa.eu/consumers/odr/.
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